Privacy Policy

Privacy Policy – Dick’s Last Resort Orlando (Website & Guest Experience Overview)

Introduction

This Privacy Policy explains how personal information is typically collected, used, and protected when interacting with Dick’s Last Resort Orlando through its website, reservations, digital tools, and in-restaurant services.

Like most modern restaurants, Dick’s Last Resort may use basic customer data to improve service quality, manage bookings, and enhance the overall guest experience.

📌 1. Information Collected

When guests interact with the restaurant (online or in person), the following types of information may be collected:

Personal Information

  • Name and contact details (email, phone number)
  • Reservation information
  • Event or group booking details

Technical Information

  • Website usage data (cookies, IP address)
  • Device and browser information
  • Online interaction behavior (menu views, clicks)

🍽️ 2. How Information Is Used

The collected data is typically used for:

  • Managing reservations and table bookings
  • Responding to customer inquiries
  • Improving website performance
  • Enhancing guest experience
  • Marketing or promotional updates (if opted in)

At Dick’s Last Resort Orlando, this supports a smooth and personalized dining experience.

🎉 3. Group Bookings & Events

Since the restaurant is popular for groups, additional information may be collected for:

  • Birthday parties
  • Bachelor/bachelorette events
  • Large group reservations
  • Special celebrations

This helps the staff prepare seating, service, and entertainment-style interaction.

🔒 4. Data Protection

Restaurants typically take reasonable steps to protect customer data, including:

  • Secure reservation systems
  • Limited internal access to customer information
  • Protection against unauthorized sharing

However, like most hospitality businesses, data usage is primarily operational and service-focused.

🍪 5. Cookies and Website Tracking

The official website may use cookies to:

  • Improve user experience
  • Remember preferences
  • Analyze website traffic
  • Optimize digital menu interactions

These are standard tools used in modern restaurant websites.

📢 6. Marketing Communication

If customers opt in, they may receive:

  • Promotional offers
  • Event announcements
  • Seasonal updates
  • Special dining promotions

Users can typically unsubscribe at any time.

👥 7. Information Sharing

Customer information is generally not sold. However, it may be shared with:

  • Reservation service providers
  • Payment processors
  • Marketing platforms (if consent is given)
  • Legal authorities if required.